Denise Keese
864-346-9621 home
denisekeese@hotmail.com
Professional Overview
Over twenty years of executive & project management experience with customer service departments, 3 rd party subcontractors, and support
services.
Managed and developed service departments with a staff as large as 1000 subcontractors nationally. Reorganized and set quality standards to
reduce costs and lower turnover. Implemented training programs, improved morale, and the respect of workers for each other.
Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer- satisfaction
ratings.
Analyzing monthly financial and performance metrics for new action plans with improve results.
Human Resources responsibilities: i.e., screening applicants, new hire paperwork, insurance and benefit review disciplinary actions.
Professional Experience
NEM USA
Planner/Scheduler and Accounts Payable Clerk
Utilize knowledge of scheduling principles, theories, concepts, and industry standards to perform scheduling activities.
Obtain input from project team members, contractors, suppliers and client to support the development of a baseline plan, and subsequently to
update schedule progress and forecasting.
Participate in meetings with the client and suppliers to document and plan required deliverables.
Provide timely reporting to support the project team and client.
Serve as the point of contact for schedule development and update.
Assist the Project Controls team in analyzing the critical path of the project.
Develop daily, weekly, and monthly status reports highlighting issues which may delay the schedule and provide alternatives to mitigate any
interruptions.
Receive and review vendor invoices for accuracy
Distribute vendor invoices for approvals
Enter invoices into accounting system and check POs for accuracy
Manage check runs
Assist with month end close
Responsible for filing invoices and accounting documents into proper files
Yates Constructors
Jr. Scheduler/Project Support/IP Clerk
Evaluation, analysis and modification of standard techniques in scheduling
Responsible for entering all engineering activities into Primavera scheduling software application.
Assist in the preparation of project timelines
Prepare reports by collecting, formatting analyzing and summarizing information
Maintains continuity among corporate, division and local work teams by documenting and communicating actions, irregularities and
continuing needs
Review customer requirements and RFQ documentation
Develops conceptual and detailed engineering and construction schedules.
Reviews and updates schedules, and report progress and costs on a periodic basis
Prepares alternative project schedules, work plans and provides analysis to assist Project Team in developing detailed "look ahead" and
-if" schedule.
Prepare reports as needed and directed by Management.
Primavera Contract Manager
Administrator (i.e., assigning of new users in system; updating/revising of passwords, terminated employees;
running reports; maintenance of system with the help of IT support.)
IP maintains log of personnel that is no longer on site. Notifies related parties to remove access to Contract Manager, JPI, login4more, logs
and maintains database of all new hires on site; updates IP log as necessary.
Conducts audits to ensure compliance with this procedure and corrects deficiencies.
Maintain electronic files and hard copies of all purchase orders and work authorizations Coordinate with Wacker procurement to receive all
change orders and updates
Contact potential bidders, send out pre-qualification packages and LogIn4More information
Assist construction leads with obtaining needed information
Upload packages into LogIn4More and send out to appropriate contacts
Assist with creating purchase orders in Viewpoint and distributing to all concerned personnel, call vendors and place credit card orders
Maintain all purchasing files and assist with reconciling credit card purchases
Answer phone and assist contractors and vendors with any questions they may have
Other Administrative duties as assigned
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October 2011-December 2014
December 2014- Present
Denise Keese
864-346-9621 home
denisekeese@hotmail.com
Manpower/Yates Constructors
July 2011 October 2011
Administrative Support - Engineering
Processed weekly payroll and confidential personnel records.
Maintained employee timesheets and attendance records.
Created Excel spreadsheet for preparing weekly payroll report.
Resolved problems in alignment with policies and procedures.
Created an alpha-numeric file management system.
Provided frontline support to managers and supervised administrative assistants.
Served as resource person on personnel policies and procedures.
Assisted in scheduling and coordinating staff meetings.
Liaison between all department personnel on diverse matters.
Assists w/creating, editing, providing reports for upcoming meetings.
Log In4More - retrieving and reviewing documents for distribution.
Prepare and record changes to official documents and confirm changes with legal and compliance management staff.
Administrative duties with scheduling department: i.e., plotting schedules, creating reports, and updating dates based on each departments
schedule.
Adecco Group
November 2010 to May 2011
GE Onsite HR Coordinator
Maintained and fills internal job posting program.
Partnered with Corporate department managers as well as operational representatives to determine staffing needs.
Screened resumes, interviews candidates (by phone and in person), administers appropriate assessments, reference/background checking,
makes recommendations for hire (or not to hire) and delivers employment offers for both exempt and non-exempt position openings
Developed and maintained contacts with educational institutions, employment agencies, placement firms, and other sources of applicants;
oversees offsite recruitment programs including career fairs, college campus visits, on-line job fairs, community network events, Career
Builder, etc.
Worked with HR to ensure compliance with all federal/state laws and regulations.
Managed and maintains data on recruitment activities, applicant flow, interviews, hires, etc.
Managed new employee orientation programs.
Processed weekly payroll.
Microsoft office computer Skills-Above average computer skills required
HIPPA & EEO compliance rules & regulations
Accident data summary analysis
Maintained new hires and terminations log
Maintained birthday and service award log
Maintained turnover Chart-Monthly
Maintained Safety Chart Analysis
Maintained reprimand database
E-Verify all new hires
Updated personnel changes.: Address, phone numbers , contact information, etc.,
Administered Drug testing
Scheduled Pre-Employment physicals
Reported unemployment claims
Pre-Employment screening and employment verification OSHA log reporting
contractors' questions and needs.
Answered all phone calls and addressed
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Denise Keese
864-346-9621 home
denisekeese@hotmail.com
adidas Group
Distribution Compliance Analyst
Maintained a working knowledge of distribution, special handling and routing procedures at various contracted Third Party Logistics
Providers (3PLs) and adidas managed Distribution Centers, including warehouse processes, various WMS systems, and their interface with
SAP and intermediate software
Analyzed customer compliance and routing guides, websites, updates, instructions and other various communications relative to distribution
compliance requirements.
Monitored customer feedback for compliance performance. Creates and distributes reports for review with management and 3PLs. Obtain
documentation as necessary from 3PLs to resolve customer non-compliance claims.
Developed and maintains unit cost and volume projections for compliance requirements.
Maintained data, provide reports and publish instructions using MS Excel, MS Access, and Adobe Acrobat platforms. Create databases and
queries in support of department needs as required.
Coordinated with and direct adidas Vendors in the execution of customer special handling requirements at factory for direct ship and cross
dock orders.
Coordinated with CS, Sales, Supply Chain Integration, Customer Compliance, Distribution, and IT in the execution of customer compliance
requirements.
Provided training for CS and Sales Reps in support of compliance execution.
In order to support the required duties and responsibilities, I must be fully functional in the daily use of: SAP, multiple Warehouse
Management Systems, internal label applications, 3rd party (customer and vendor) systems, International Label Application, adidas Document
Management System and have a working knowledge of EDI and current and developing Supply Chain technologies.
Global Logistics Warehouse Administrator
March 2008- April 2009
Performed general administrative office duties such as compiling and transcribing incoming and outgoing correspondence, memos, and
presentations and answering phone
Maintained departmental lists, organizational charts and electronic and paper filing systems
Managed calendars and schedule meetings. Coordinate travel arrangements through company travel web-site in accordance with corporate
travel policies
Organized in-house and off-site meetings to include necessary supplies and AV equipment
Processed expense reports and invoices
Prepared agendas and keep minutes of departmental meetings and/or additional meetings when required
March 2008 to March 2010
Span Packaging
July 2006 to January 2008
Sales Support Coordinator & Assistant
Developed and coordinate project resource plans and schedules.
Managed and track projects scope, schedule, and budget.
Managed daily project activities, including establishing short- and intermediate-term goals and expectations, prioritizing activities, and
following through to completion.
Worked closely with internal resources, vendors, and customers to define project priorities, scope, approach, deliverable schedules, and
project funding.
Participated in regular meetings with project principals and facilitate sub-team meetings.
Provided regular status updates to customers and operations team.
Resolved project, customer, schedule, and resource conflicts in an equitable and timely manner.
meetings with potential customers.
Participated in pre- and post-sales
Mainserve Beverage Solutions, LLC
Operations & Project Manager
October 2003 to June 2006
Served as Operation and Sales Manager for a National Beverage Service Company that serviced all beverage equipment for National Cola
Companies.
Managed a staff of 7 Customer Service Department staff members and a staff of 60+ subcontractors.
Responsible for all facilities/operational management of office.
Responsible for organization of national Trade Shows.
Enhanced employee performance and attendance through daily mentoring, one on one discussion and motivational strategies.
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Denise Keese
864-346-9621 home
denisekeese@hotmail.com
Controlled absenteeism and attrition through effective communication, creativity, and recognition and performance management.
Managed internal operation costs.
Regularly negotiated and monitored contracts to minimize costs.
Conducted special analyses and cost comparisons and purchase research.
Established special relationships with all Communications Company (i.e. internet, telephone, etc.,)
Monitored performance management of reporting Assistant Managers and Supervisors.
Maintained an understanding of the client's business and operated as a subject matter expert in assisting to run the operation.
Built working relationships with Directors, Managers, and Client Services team of franchise organizations.
Recall SDS
National Subcontracting Manager
Directed a staff of 80+ subcontractors.
Participated in implementation of new paperless process
resulting in streamlined operations.
Maintained department revenue of $100,000 per month.
Prepared and monitored monthly profit and loss reports.
Prepared monthly reports to regional Operations Managers.
Transaction Technology Corporation
National Subcontracting & Office Manager
Directed a staff of 100+ subcontractors.
Managed staff of 11 employees.
Maintained weekly payroll.
Prepared and monitored monthly profit and loss reports.
Prepared monthly reports to CEO.
Obtained renewal of 3 national contracts (Coca2
year period.
Educational Background:
1987 Secretarial Science Certification
1991 BA Business Administration Queens College. Charlotte, NC
1998 Real Estate Appraisal Certification (state of NC) CPCC Charlotte, NC
2006 Certificate in Corporate, Wedding & Social Event Planning Greenville Tech, Greenville, SC
2010 Train the Trainer Forklift Certification Greenville Tech, Greenville, SC
2011 Primavera Contract Manager Administrator Training Charleston, Tn
Computer Skills:
Microsoft Office: Outlook, Word, Excel, PowerPoint, Publisher, Access, Visio;
Log In4 More (in-House system)
Synchro Scheduling
Primavera Contract Systems (P6 and Contract Manager)
SAP/WMS/Service Ledger
Typing: 60 wpm Data Entry (alpha/numeric) 1014 kph
ver $1M for a
April 2000 to August 2002
October 2002 to October 2003
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